SISOMA Connect – AI Data Usage Policy

1. Purpose

This Policy explains how Halio uses artificial intelligence (“AI”) features within the Platform, including but not limited to content generation, caption drafting, recommendations, and compliance checking.

The Policy also sets out your responsibilities when using AI tools and makes clear that Halio is not responsible for the outputs of AI features.

2. Data Collection and Use

2.1 AI Inputs

When you use AI features, the text or data you input (your “prompts”) are processed temporarily to generate an output.

2.2 Storage

Halio does not use AI prompts or outputs to train AI models.
Inputs/outputs are not retained by the AI provider beyond what is necessary to generate responses.
Any outputs you choose to save in your account (e.g., saved captions, scheduled posts) are stored within the Platform as part of your normal User Data.

2.3 Third-Party Providers

Halio’s AI features are powered by external providers (e.g., OpenAI via API). These providers act as subprocessors and process your prompts strictly for inference. They do not retain or reuse your data for model training.

3. Security

All AI interactions occur in a secure environment:

Data in transit is encrypted.
Inputs are processed on a temporary basis solely for delivering requested outputs.
Halio applies industry-standard organisational and technical measures to protect User Data.

4. User Responsibilities

4.1 Review and Verification
AI outputs are assistive only. You are solely responsible for reviewing, editing, and approving outputs before using them.

4.2 Compliance Obligations
You must ensure all outputs comply with:

Applicable laws and regulations
Industry and regulator requirements (e.g., FCA, SJP)
Your company’s internal standards and approval processes
Social media platform terms of service

4.3 Prohibited Inputs
You must not use AI features to generate unlawful, discriminatory, infringing, misleading, or harmful content.

4.4 Compliance Checker Disclaimer
Where Halio provides an AI-powered compliance checker tool, results are indicative only. The tool may not detect all issues. It is your responsibility to ensure content is fully compliant with regulatory and company requirements.

5. Disclaimers

5.1 No Professional Advice
AI outputs do not constitute legal, financial, tax, investment, medical, or regulatory advice.

5.2 Accuracy and Originality
Halio does not guarantee that outputs will be accurate, original, non-infringing, or suitable for any particular purpose.

5.3 Assistive Use Only
AI features are intended to assist, not replace, human judgment.

6. Liability and Indemnity

6.1 No Liability
To the fullest extent permitted by law, Halio shall have no liability for AI prompts, instructions, outputs, or your reliance on them.

6.2 User Indemnity
You will indemnify and hold Halio harmless against losses, liabilities, damages, and expenses arising from:

Your use of AI features or outputs,
Your failure to comply with regulator/company requirements,
Claims that AI outputs you used infringe third-party rights.

7. Changes to AI Features

AI providers, models, and outputs may change at any time. Halio may update this Policy to reflect changes in law, technology, or operational practice.

8. Contact

If you have questions about this Policy, contact us at: 📧 support@halio.ai